Shipping policy
At Verse and Vessel., we are dedicated to providing a seamless shopping experience, including prompt and reliable delivery of your orders. Please review our shipping policy to understand our delivery times and processes.
Delivery Times:
Our standard delivery times range from 5 to 10 business days from the date of purchase. Delivery times may vary depending on product availability, shipping destination, and customs processing. We strive to dispatch your order as quickly as possible to ensure your satisfaction.
Order Processing:
Processing Time: Please allow 1-3 business days for order processing, included in the estimated delivery window. During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Methods:
We use reputable shipping carriers to ensure the safe and timely delivery of your items. The shipping method may vary based on the destination and the nature of the product. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
International Shipping:
For international orders, please note that customs procedures may introduce additional delays beyond our control. Any customs duties or taxes imposed by the destination country are the responsibility of the customer.
Order Tracking:
You can track your order status using the tracking number provided in the shipping confirmation email. For any tracking issues or questions about your order, feel free to contact our customer service team at hello@verseandvessel.com
Shipping Costs:
Shipping to US addresses is free. For any other available destination, shipping costs are displayed at checkout before you finalize your purchase.
Delivery Delays:
While we aim to meet the specified delivery times, unforeseen circumstances such as weather conditions, customs delays, or other external factors may impact delivery. We appreciate your patience and understanding in such cases.
Contact Information:
For inquiries about shipping or assistance with your order, please reach out to our customer service team at hello@verseandvessel.com
Thank you for choosing Verse and Vessel. We value your trust and are committed to delivering your products efficiently and on time.